Shipping Information

Welcome to www.ragmire.com! The following shipping terms and conditions detail our policies and procedures for shipping beeswax wraps, including domestic and international shipping information.

1. Shipping Scope
   We offer domestic shipping in Mexico as well as international shipping services, providing reliable delivery options for customers in different regions.
2. Shipping Time
   ● Domestic Shipping in Mexico
   ○ General Processing Time: Orders will be processed within 2 business days.
   ○ Shipping Time: Domestic shipping usually takes 5 business days, depending on the distance of the delivery address and the efficiency of the courier.
   ● International Shipping
   ○ International Order Processing Time: Same as domestic, will be processed within 2 business days.
   ○ Shipping Time: International shipping usually takes 12 business days, depending on the destination country and local customs processing.
3. Shipping Company Information
   We work with many well-known courier companies to ensure that your order is delivered safely and on time. The following are the couriers we usually use:
   ● DHL: Provides fast and reliable international and domestic delivery services.
   ●FedEx: Expedited delivery for both international and domestic delivery, ensuring fast delivery.
   ●Estafeta: Our partner for domestic delivery in Mexico, known for its efficient service.
   ●UPS: A world-renowned courier company that provides reliable international transportation services.
4. Shipping costs
   Shipping costs vary according to the weight, size and destination of your order. You can view specific shipping information at checkout.
5. Package tracking
   Once your order is shipped, you will receive a confirmation email with a tracking number and courier information. You can use this information to track the status of your package in real time on the courier’s official website.
6. Notes
   ●Please make sure to provide the correct delivery address and contact information to avoid delivery delays.
   ●During peak seasons (such as holidays) or special circumstances, shipping time may be delayed. We will try to notify you in a timely manner.
   ●If there are any problems with your package during transportation, please contact us by email in time: international.trade@ragmire.com.
7. Customer Service
   If you have any questions about the shipping terms or need further assistance, please feel free to contact us:
   ●Email: international.trade@ragmire.com

Thank you for choosing www.ragmire.com, we look forward to providing you with quality service and a satisfying shopping experience!